FAQ'S

Yes we ask for a damages fee which is returned once inspection has taken place after departure.

Availability of the apartment on arrival will be from 4.00pm and departure by 10.00am.  However we do understand of flight delays and changes in flight times, so we will always endeavour to help and be flexible to make sure you have access to our apartment.

Yes  you can contact us directly or our housekeeper, their name and contact number will be provided along with apartment and key details.

Yes we do there is a travel cot and high chair in the apartment at no extra cost.

This is found on our terms and conditions and sent out with booking confirmation.  You can request these prior to booking

When you have paid your final balance the full address of the apartment with key arrangements and codes will be released with full instructions on how to gain access to the apartment.

When you have paid your final balance the full address of the apartment with key arrangements and codes will be released with full instructions on how to gain access to the apartment.

Vilamoura is about a 25 minute drive from Faro airport.

No we personally don’t this is something you can arrange yourself however we have a local business which we’ve used for a number of years and we are happy to pass your information on and liaise with them about a transfer.

To cover any eventuality whilst holidaying overseas or in your own country it is advisable to take out the appropriate travel insurance. Single to family travel insurance is available from most major UK Supermarkets, Banks, Post Office, independent and national Travel and Insurance agents.